Frequently Asked Question

The PAN verification may fail while opening a Upmove account for several reasons:

1. The PAN is verified through multiple intermediaries, such as the Income Tax Department (ITD), KYC-Registration Agencies (KRA), and Upmove's internal systems. Verification can fail if there are temporary issues in these systems due to maintenance.
2. The PAN being used is already associated with an existing Upmove account.
3. The PAN has been flagged as invalid by NSDL, or an incorrect PAN has been entered.
4. The name provided does not match the details on the PAN card or ITD records.