Frequently Asked Question

06. Why did Upmove send an email requesting bank proof?
Last Updated 8 months ago

As per regulations, Upmove is required to verify the bank account linked to the Upmove account. When opening an account or updating bank details, the bank account is verified through a penny drop. However, in some cases, the penny drop verification may fail. As a result, bank proof is needed to update the records.

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