Your Upmove Account / email and sms
queries regarding Emails and SMS
Frequently Asked Questions
- 01. Why did Upmove send an email asking for certain documents to be resubmitted?
- 02. Why does Upmove email a weekly statement?
- 03. Why did Upmove send an email stating that multiple accounts have been created using the same mobile number or email ID?
- 04. Why did I receive an email stating that my IP address was shared with other devices?
- 05. Why did I receive an email alerting me about a login from a different city?
- 06. Why did Upmove send an email requesting bank proof?
- 07. Why did Upmove send an email notifying that the mobile number is blocked?
- 08. Does Upmove send SMS alerts or notifications for trades?
- 09. Why did I receive an SMS and email from CDSL regarding the blocking mechanism for the pay-in of securities?
- 10. Why am I not receiving emails from Upmove?
- 11. Why did CDSL send an email regarding the revised process for submitting off-market transfers?
- 12. Why do exchanges send a weekly SMS and email about funds and securities balances?
- 13. Why did Upmove send an email asking me to update my KYC details?
- 14. Why did I receive an email and SMS from the clearing corporation regarding the allocation of funds?
- 15. Why did the KYC Registration Agency (KRA) send an email and SMS regarding the validation of KYC details?